Are you getting emails in your inbox for a 971portal.com account you didn't sign up for? Typically this is just a case of honest user confusion – it's likely someone signed up for a 971portal.com account and mistyped their email, using yours instead. Please File a support ticket here.
Note: Don't worry – if you remove your email from an account you didn't create, you can still use it later to create a 971portal.com account of your own.